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The Internal Auditor ISO 20000-1:2011 training program offered by Advance Innovation Group (AIG) is designed to equip professionals with the skills and knowledge needed to audit and manage Information Technology Service Management Systems (ITSMS) effectively. Recognized globally, this program is ideal for those looking to build deep auditing expertise in alignment with international standards.
This certification course emphasizes hands-on learning and real-world application of ISO 20000-1:2011 auditing principles. It enables participants to develop a practical understanding of ITSMS processes, auditing methodologies, and compliance requirements—making them capable internal auditors for IT service management environments.
Gain in-depth understanding of ISO 20000-1:2011 clauses and requirements
Develop skills to plan, conduct, and report internal ITSMS audits
Learn effective audit techniques and communication skills
Understand how to identify nonconformities and suggest improvements
Build confidence in maintaining and enhancing IT service quality
Professionals responsible for managing or conducting internal ISMS audits
Individuals aiming to become certified ISMS Internal Auditors
IT and security professionals responsible for maintaining ISO 27001 compliance
Consultants or quality professionals looking to add ISMS auditing to their skillset
Anyone involved in the implementation or monitoring of information security controls
Training for Internal Auditor ISO 20000-1 at AIG is offered in the following formats:
Instructor-Led Classroom Training
On-campus training with live instruction, real-time exercises, and peer discussions.
Instructor-Led Virtual Training
Remote training sessions delivered via platforms like Zoom or MS Teams, offering the same depth and interactivity as classroom sessions.
60 hours of high quality Instructor led training.
Hands on training on Data Analysis using Minitab and live project data.
Mentor 5 Six Sigma projects to enable certification.
At AIG get trained on lean six sigma master black belt by practicing Master Black Belts.
Classes at AIG can be planned as per your availability. You can attend classes in multiple of 2 hours i.e. classes can be arranged for 2,4,6,8 hours.
You can pay your fee in installments or we can help setup EMI from the bank.
We use Technology to make our relationship more transparent and accountable. You can download our Android App for ease.
Get access to 100s of completed lean six sigma projects, articles and participate in discussions with industry experts.
We provide support to help you get placed. We help with interview preparation, resume building and alumni network for placement.
Instructor
The Internal Auditor ISO 20000-1 course is a 40-hour training program, delivered in flexible formats to accommodate your schedule.
Yes, all participants who successfully complete the training and assessments will receive an internationally recognized certification.
No prior experience is necessary. The course is designed for both beginners and professionals aiming to build or enhance their auditing capabilities.
You will receive access to comprehensive content, including SOPs, audit plans, checklists, ITSM templates, and policy frameworks.
Yes, it is available in both classroom and instructor-led virtual formats, allowing you to choose the mode most convenient for you.
Lean Six Sigma Consultant
Neha Sharma, a certified MBB, PMP and LA for several ISO Standards has had experience of training greater than 1000 Six Sigma Professionals for Black Belt and Green Belt programs. She has helped several firms with success change implementations.
LSS MBB, LA ISO 9001, 27001, 14001, 45001, 20000-1, 22301. 22001. IATF, 31000, ITIL Practioner, Prince2 Practioner, Scrum Master Etc.
CEO and Principal Consultant @AIG, Pranay has had an illustrious career of over 2.5 decades helping companies become profitable and organized. He has been instrumental in the setup of Management Systems, Lean Six Sigma Implementation, Project Mgmt framework, etc. He has mentored more than 20000 professionals in Lean Six Sigma, ISO Standards, Project Management, Digital Transformation, etc.
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