Sr. Manager - Data Center Operation

Sr. Manager - Data Center Operation

Sr. Manager - Data Center Operation

Symmetrical Management Consulting

8 - 12 years

Delhi

Job description


Engage with customers during on- boarding and SA and achieve maximum customer satisfaction

Contribute as an individual contributor for deployment of customer projects.

Monitors and manages service operations and service delivery as per agreed SLA and drives certification and compliance to regulatory requirements.

Provides inputs on capacity planning & resources to supervisor for AOP.

Liaise with engineering team to provide solutions.

Engages with customers, project manager and Sales team to understand customer requirement.

May lead important projects that require providing experienced project team members with instruction, guidance and advice in all aspects of the project to ensure delivery of quality outcomes.

Able to independently resolve complex projects issues, challenges encountered.

Operational role - responsible for delivering results that have direct impact on the achievement of results within the job area and may also impact a wider operational area.

Capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles.

Should be able to meet various certification eg. ITIL, ITSM/ ISMS etc

Capable of identifying key issues and priorities and focusing on these to deliver required results with minimal direction and supervision.

Demonstrate a level of flexibility in resolving problems/ issues that at least to in- depth command of all techniques, processes, tools and standards, within the relevant field of specialisation.

Able to identify problems and significantly improve, change or adapt existing methods and techniques.

Qualification

BE or B.Tech

Experience

8- 12 years with some experience in service operations

 

 

About Company

Leading the market as one of the best Executive Search and Recruitment Consulting companies present today, Symmetrical wasformed in September, 1999. We are a company based in New Delhi

Company Info

Websitehttp://www.symmetrical.in/job-details/slskdata