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Manager- Quality Control and Quality Assurance

Himanshu Sharma

Feb 12, 17

Manager- Quality Control and Quality Assurance
MeritTrac Services Pvt. Ltd
7 – 12 yrs Bengaluru
MeritTrac Services Pvt. Ltd Careers

Job Description :

JOB PURPOSE:
Consultant Lean Six Sigma will be responsible to facilitate and lead continuous improvement process across various functions within MeritTrac.
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CRITICAL ACCOUNTABILITIES
Process Audit:
o 100% check on each project completion on process adherence
o Report on the audit findings
o Re-train members to ensure the processes

Quality Control:
a) Defining Quality control processes in the existing process.
b) Create checklist/ other tools to track and monitor QC output.
c) Collate dashboards on Quality METRICS across MeritTrac processes.
d) Perform detailed RCA and arrive at CAPA.

Quality Assurance:
a) Strategize to move towards defect prevention from defect detection.
b) Ensure we work on strategies to move to Zero defect process.
c) Create standardized processes across MeritTrac.

External Certifications:
External Quality Certifications CMM Level 3, ISO 27001, ISO 9001 and other certifications
Create, Train and Deploy the QMS processes across the Organizations
Ensure sustenance of external certifications

Internal Certifications Audit:
Internal Audit of processes as per CMM Level 3, ISO 27001, ISO 9001 monthly / quarterly for compliance checks
Ensure non-conformances are actioned based on internal audit

Salary: Not Disclosed by Recruiter
Industry:Education / Teaching / Training
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Quality
Role:Quality Assurance/Quality Control Manager
Keyskills :
Quality Control Management, Quality Assurance, QMS, Defect Prevention, ISO 9001, Capa, Process Audit, Auditing, QC, Lean Six Sigma, Quality Tools, Quality Control, ISO 27001, Quality Control Tools, Quality Management Systems

Desired Candidate Profile

Qualification:
1. BE / BTech with Quality experience for minimum last 6 continuous years
Experience, Skills & Attributes:
1) A minimum of 7- 12 years of experience
2) Should have knowledge and experience on QA, QC, Quality Tools, Statistics
3) Ability to work with a team in a collaborative manner
4) Internal Auditing
5) Certifications
Education-
UG: B.Tech/B.E. – Any Specialization
Company Profile:
MeritTrac Services Pvt. Ltd
MeritTrac designs, develops and delivers standardized and customized tests across the country for educational institutions, government organizations, corporate entities, schools and vocational institutions. MeritTrac has a network of over 1,100 test centers in India spread across 350 cities. Experience of developing and delivering professional tests in India for over 13 years has helped MeritTrac introduce best-in-class processes and patented technologies to facilitate transformational practices in assessments. MeritTrac has expertise in developing tests for over 300 domains and has a proven process allowing it to generate scientific tests in any area of customer’s choice.
* Educational Institutions: End to end entrance and semester examinations, On Screen Marking
* Government Institutions: Complete support for recruitment and promotion tests
* Corporate Organizations: Scientific tests for hiring and employee assessments
* Schools: Teachers’ solution to manage Continuous and Comprehensive Evaluations
An ISO 9001:2008 and ISO 27001 certified company, MeritTrac, in addition to Computer based and Paper based tests, offers examination services like Online Application Processing, On Screen Marking (OSM) and Biometric based candidate Authentication services.
MeritTrac is a group company of the Manipal Global Education Services.

For further information, you may visit
Recruiter Name: K. Pushpalatha
Contact Company: Manipal Group
Email Address: pushpalatha.krishnamurthy@manipalglobal.com
Website: http://www.merittrac.com
Telephone:9901866499

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