HCL is hiring Group Manager - Quality & Transformation

URL: https://www.naukri.com/job-listings-hcl-is-hiring-group-manager-quality-transformation-grugaon-hcltech-gurgaon-gurugram-15-to-18-years-040423004113?src=jobsearchDesk&sid=16814527912693658_1&xp=11&px=2

Exprience: 15 - 18 years

Location: Gurugram

Job description

Group Manager - Quality & PEX/Transformation, HCLTech

www.hcltech.com

Gurgaon, India/ Full-Time

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 222,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.

The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.

We are on the lookout for a highly talented and self-motivated Senior Managers/Senior Leads/Group Managers to join us on our journey in advancing the technological world through innovation and creativity.

Your Role & Responsibilities

• We are looking for an analytical and creative individual, leader and collaborator responsible for leading the continuous improvement initiatives by driving proactive improvement projects using process engineering methodologies like six sigma, lean, automation, business transformation.

Key Responsibilities:

• Lead and drive Quality goals & initiative in the business
• Understanding of transaction as well as corporate quality
• Innovate & improvise processes with hard targets for process improvements
• Demonstrated proficiency with written & spoken English
• Excellent presentation skills
• Excellent organizational skills and detailed oriented approach to problem solving
• Ability to work with different team members to design processes and implement strategic projects that solve business challenges

Qualifications & Experience

Minimum Requirements

• Minimum graduate
• 15-17 years of BPO work experience with minimum 5 years of PEX/Transformation experience (building & leading transformation charter, programs & projects)
• Expertise in Operations & Business Excellence/Business Quality Management (BQM)
• Six Sigma Black Belt certified
• Completed at least 3-5 GB/BB projects as project lead and mentored projects across verticals
• Proven experience in managing clients globally
• Any onsite re-engineering exposure

Work Requirements:

• Flexibility between shifts
• Flexibility to travel
• Flexibility to attend to ad hoc business requirements

Knowledge / Skills Requirements:

• Respect deadlines and understand customer point of view on work product
• Clarity of thought and analytical bent of mind
• Proficient in MS Office (Excel and PowerPoint)
• Ability to drive Six Sigma methodology
• In-depth knowledge of business process mapping and modeling (Business Process Re-engineering)
• Experience in project management, preferably PMP or PRINCE2
• Worked on RFI/RFPs

Why Us

• We are one of the fastest-growing large tech companies in the world, with offices in 60+ countries across the globe and 222,000 employees
• In India, we operate out of several cities with Noida being our biggest hub.
• Our company is extremely diverse with 165 nationalities represented
• We offer the opportunity to work with colleagues across the globe
• We offer a virtual-first work environment, promoting a good work-life integration and real flexibility
• We are invested in your growth, offering learning and career development opportunities at every level to help you find your own unique spark
• We offer comprehensive benefits for all employees
• We are a certified great place to work and a top employer in 17 countries, offering a positive work environment that values employee recognition and respect

Equality & Opportunity for All

Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.

Role: Quality Head

Industry Type: IT Services & Consulting

Department: Quality Assurance

Employment Type: Full Time, Permanent

Role Category: Production & Manufacturing

Education

UG: Any Graduate

Key Skills

(i) BPO

(ii) Transformation

About company

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 222,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. We are on the lookout for a highly talented and self-motivated Senior Managers/Senior Leads/Group Managers to join us on our journey in advancing the technological world through innovation and creativity.

Company Info

Address:A-10-11,,,Sector-3,NOIDA, NOIDA, Uttar Pradesh, India