Fishbone on System Latency

Sarmistha Chakraborthy

Dec 9, 16

The Fishbone on System Latency has been created as on outcome for one of the root causes done in the project of reducing handling time.

Fishbone on System Latency

Please refer to the previous post on Handing Time Fishbone. While doing the project in Handling Time, System Latency had come as a possible Factor (X). Now we have completed the 5 WHY Analysis and here is the fishbone on System Latency.

  1. Fishbone Diagram on System Latency (1)


2.Fishbone Diagram on System Latency (2)


System Latency or Network latency is an expression of how much time it takes for a branch of data to get from one designated point to another. Most of the time the agent is facing this type of problem and this is major cause of increasing Handling time.

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