Articles

Weibull Distribution

Weibull Distribution Commonly used to model time-to-failure data. For example, a manufacturer is interested in calculating the probability that a part fails after one, two, or more years. It has wide application in engineering, medical research, finance, and climatology. Weibull...[ read more ]

Poisson Distribution

1. Poisson Distribution What is Poisson Distribution? The Poisson distribution is a discrete probability distribution that expresses the probability of a given number of events occurring in a fixed interval of time or period. This Distribution name has been consider...[ read more ]

Fishbone on FCR

Hi All, I am Akash Deep. I have commenced project on to increase the FCR in BPO. Can you all help me out to identify the potential factor's of FCR. Have drafted a Fishbone First Call Resolution below. Thanks for anticipation...[ read more ]