BUSINESS EXCELLENCE

shashank

Aug 14, 18

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JOB DESCRIPTION

Role: – Quality lead for Digital Marketing
Level: – Manager / 7

Overall purpose: To bring in the practice of quality beyond transactional level and focus on instituting rigor for quality improvement initiatives for business excellence

Responsibilities: –
Develop Quality plans , programs , procedures and tools to manage Quality across project(s)
Provide Quality discipline input to the Project delivery teams.
Ensure project – specific indoctrination and general training for Quality personnel is conducted and provide quality – related training
Provide direction , guidance and resources to support the success of the Delivery Quality team
Should be able to run Lean , Six Sigma , Kaizen initiatives to improve overall quality
Should be able to introduce frameworks for conducting RCAs and draw out fishbones for error analysis
Work with BE team to identify process excellence and automation opportunities for preventing errors
Recommend annual budgetary needs and ensure appropriate expenditures within that approved budge

PG – Post Graduation Not Required

CONTACT DETAILS
Recruiter Name:HR

Contact Company:Accenture

Reference Id:8022

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